Customer Satisfaction Survey - help us improve.

Thank you for taking the time to participate in our Customer Satisfaction Survey.

Your feedback is invaluable as it helps us at the National Metabolomics Platform at the NWU Centre for Human Metabolomics continually improve our services.

By sharing your experience, you will assist us in evaluating various aspects of our service offering and identify areas where we can enhance the support and expertise we provide.

This survey will only take a few minutes to complete, and all responses will be treated confidentially. We appreciate your honest feedback and look forward to using your insights to better meet your needs.

Diagnostic Service Customer Satisfaction Survey

Instructions

Please complete this anonymous feedback questionnaire to help us assess and improve the quality of the Diagnostic service, including Newborn Screening.

⁠Diagnostic service (Including Newborn Screening)

Thank you for your participation!

Project Analysis Customer Satisfaction Survey

Instructions

Please complete this anonymous feedback questionnaire to help us assess and improve the quality of the Project Analysis services.

Project Analysis:

Thank you for your participation!

Biobank Customer Satisfaction Survey

Instructions

Thank you for taking the time to provide your feedback. Your insights will help us improve the quality of our services and ensure that the biobank meets the needs of all stakeholders effectively.

Section 1: General Information (for all stakeholders)

Section 2: For Participants (Donors)

Section 3: For Clinicians

Section 4: For Researchers

Section 5: Additional Feedback (for all stakeholders)

Thank you for your participation!

Evaluation of HPCSA CPD Accredited Activity

Instructions

Kindly complete this anonymous feedback questionnaire to help us monitor and continuously improve the quality of our CPD program. Your input on how much you enjoyed and valued this learning experience is important to us.

Evaluation of HPCSA CPD Accredited Activity

Please rate the presenter’s overall effectiveness

Thank you for your participation!

accelRare® is a pre-diagnostic solution for rare diseases. accelRare® uses the medvir tool, certified as a Class I medical device, for which Medical Intelligence Service is the manufacturer and Sanofi the distributor.

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Receive the Form with PDF Attachment

To obtain a copy of this form as PDF attachment for printing, please provide your email address below.

Provide clinical information

Clinical information may greatly assist in the interpretation of metabolic results and additional recommendations. The clinical information can be provided here

Print the test selection form from email and hand to the patient or phlebotomist for sample collection

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[field id="imdclinicalresult1"]

The National Metabolomics Platform is a specialized laboratory dedicated to diagnosing rare and inherited metabolic diseases. Located on the Potchefstroom campus of North-West University, the laboratory may occasionally require additional tests, including genetic testing, to confirm a diagnosis. If these tests incur additional costs, the laboratory will seek prior approval from you and/or your clinician. To ensure diagnostic accuracy, clinical information and other reports may also be requested. Such requests are made solely to enhance the precision of the diagnosis. Following a diagnosis, the laboratory may contact you about potential research projects for which you might be eligible. These projects aim to improve the understanding and characterization of rare diseases and offer patients opportunities to participate in international clinical trials. Participation in these projects is entirely voluntary, and there is no obligation to take part if contacted. All research is conducted under the oversight of the NWU Health Research Ethics Committee.

GCxGC-TOFMS Untargeted

  • Sample matrix (Volume needed):
  • Serum (100-200 uL)
  • Urine (1-2 mL)
  • Tissue (100 mg)
  • Other (Please consult)
  • Analytical Technique:
  • GCxGC-TOFMS
Enquire Now
Download pdf

Compound list

Spectra identified via comparison with library spectra

NMR Untargeted

  • Sample matrix (Volume needed):
  • Serum (1,5mL)
  • Urine (1-2mL)
  • CSF (150 - 200 uL)
  • Breastmilk (2-3 mL)
  • Tissue (100 mg)
  • Other (Please consult)
  • Analytical Technique:
  • NMR
Enquire Now
Download PDF

Compound list

Spectra identified via comparison with library spectra

LDL Cholesterol Subfractions

  • Sample matrix (Volume needed):
  • Fasting Serum (50 - 100 uL)

  • Price per sample (VAT incl):
  • R 900 (Client should provide total cholesterol value)
  • Analytical Technique:
  • Lipoprint - Gel Electrophoresis
Enquire Now
Download PDF

Compound list

The LDL subfraction test measures up to twelve lipoprotein fractions and subfractions (VLDL, mid-bands A-C and LDL 1 through 7)

HDL Cholesterol Subfractions

  • Sample matrix (Volume needed):
  • Fasting Serum (50 - 100 uL)

  • Price per sample (VAT incl):
  • R 900 (Client should provide total cholesterol value)
  • Analytical Technique:
  • Lipoprint - Gel Electrophoresis
Enquire Now
Download PDF

Compound list

Separates and quantifies up to 10 HDL subfractions, classified from large buoyant HDL lipoproteins (HDL-L) to small-dense HDL lipoproteins (HDL-S).